Terms and Conditions

Updated on November 1, 2019

PT Zipmex Exchange Indonesia (hereinafter referred to as the “Company”) is a company established under Indonesian law, and operates the website https://www.zipmex.co.id (hereinafter referred to as “this Website” or “Website”), which is a platform dedicated to digital asset transactions and the provision of related services (hereinafter referred to as “Services”).

For the convenience of the words in this Agreement, the Company and the Website are referred to as “we” or other forms of the first person pronoun in this Agreement. All natural persons or other subjects who enter this Website will become users of this Website. For the convenience of the words in this Agreement, the user is referred to as “you” or the other applicable form of the second person pronoun. For the convenience of the wording in this Agreement, you and we are collectively referred to as “both parties”, and individually as “one party”.

For User convenience, all content on this Website may be available in multiple languages. In the event of a conflict between different language versions of the content or omissions in any language version, the English language version of that content will prevail.

Important reminder: We hereby recommend that you:

  1. To Enable Two Factor Authentication (2FA) on your account for increased security and protection
  2. Do not share your account details, including your login and password details, with anyone under any circumstances

Important reminder: We hereby remind you that:

  1. The digital assets themselves are not offered by these financial institutions, corporations or websites;
  2. The digital asset market is new and unconfirmed, and not necessarily developing;
  3. Digital asset trading is very risky and therefore is not suitable for most people. You acknowledge and understand that investing in digital assets can result in a partial or total loss of your investment and therefore you are advised to decide the amount of your investment based on your capacity to bear the loss. You acknowledge and understand that digital assets can generate derivative risks. Therefore, if you are in doubt, you are advised to seek help from a financial advisor first. In addition, in addition to the risks mentioned above, there may also be risks that cannot be predicted. Therefore, You are advised to consider and use clear judgment to assess your financial position and the risks mentioned above before making decisions about buying and selling digital assets; any and all losses arising therefrom will be borne by you and we will not be responsible in any way; and
  4. The Company may suspend or terminate your account or Use of the Services, or the processing of digital asset transactions, at any time if it determines in its sole discretion that you have violated this Agreement or that its terms or your use of the Services in your jurisdiction violate the law. USE OF THE SERVICE BY PERSONS IN THE UNITED STATES OF AMERICA IS PROHIBITED.

You are hereby informed that:

  1. You understand that this Website is only intended to serve as a place for you to obtain digital asset information, find trading partners, negotiate and influence digital asset transactions. This website does not participate in any of your transactions, and therefore you will, in your sole discretion, carefully assess the authenticity, legality and validity of relevant digital assets and / or information, and assume sole responsibility. and the losses that may arise therefrom.
  2. All opinions, information, discussions, analyzes, prices, suggestions and other information on this website are general market reviews and do not constitute any investment advice. We do not bear any losses arising directly or indirectly from reliance on the information mentioned above, including but not limited to, loss of profit.
  3. The content of this Website may be changed from time to time and at any time without notice, and we have taken reasonable steps to ensure the accuracy of the information on the Website; however, we do not guarantee such accuracy, or bear any losses arising directly or indirectly from the information on this Website from any delay or failure caused by failure to connect to the internet, send or receive notifications and any information.
  4. Using internet-based trading systems also involves risks, including but not limited to failures in software, hardware or internet links, etc. Due to the fact that we cannot control the reliability and availability of the internet, we will not be responsible for any distortion, delay or link failure.
  5. https://www.zipmex.co.id is the only official external information release platform for this Website;
  6. It is prohibited to use this Website to engage in illegal transaction activities or illegal activities, such as money laundering, smuggling and commercial bribery. In the event that any suspected illegal transactional activity or unauthorized activity is revealed, this Website will adopt all available measures, including but not limited to freezing the perpetrator’s account, notifying the relevant authorities, etc., and we will not assume any responsibility arising out of this. therefrom and has the right to hold the relevant person accountable;
  7. It is prohibited to use this Website for the purpose of malicious manipulation of the market, improper transactions or other illegal trading activities. If any of these illegal trading activities are disclosed, this Website will adopt precautionary and protective measures such as warnings, restrict trading and close accounts against any and all price manipulation which maliciously affects the trading system and other illegal behavior; we do not assume any responsibility arising therefrom and reserve the right to hold the relevant person accountable.

1. General Requirements

1.1 User Agreement (hereinafter referred to as “This Agreement” or “These Terms and Conditions”) consists of the main body, Privacy Policy, Know Your Client and Anti-Money Laundering Policy, as well as all rules, statements, instructions etc. that this Website has published or may publish in the future.

1.2 Before using the services offered by this Website, you should read this agreement carefully, and consult a professional lawyer if you have any doubts or because it may be necessary. If you do not agree to the Terms and Conditions of this Agreement and / or the changes made from time to time and at any time, please immediately stop using the services provided by this Website or stop logging in to this Website. After you enter this Website or use any services offered by this Website or engage in other similar activities, it will be deemed to have understood and fully agreed to all terms and conditions of this Agreement, including any and all changes,

1.3 After filling out the relevant information in accordance with the requirements of this Website, and through other related procedures, you will be successful in registering yourself as a member of this Website, (hereinafter referred to as “Member”) in the registration process, If you click “I Agree”, it will be assumed that you have reached an agreement with the Company by means of an electronic signature; or when you use this Website, you click the “I Agree” button or a similar button, or if you use the services offered by this Website in any way permitted by this Website, it will be deemed that you fully understand, agree to and accept all the terms and conditions in this Agreement, and in this case,

1.4 After you become a Member of this Website, you will receive a Member account and a suitable password, which will be properly stored by you as a Member of this Website; Members will be responsible for all activities and events conducted through their account.

1.5 You may not engage in trading on the digital asset trading platform provided by this Website and gain access to services available exclusively to members in accordance with the rules and regulations of this Website; if you are not a member of this website, you can only enter and browse the website and have access to other services as permitted by the rules and conditions of this website.

1.6 After registering yourself as a Member of this Website and using any of the services and functions offered by this Website, you are deemed to have read, understood this Agreement, and:

1.6.1 accepted to be bound by all the terms and conditions of this Agreement;
1.6.2 Confirming that you have reached the age of 18 and your registration with this Website, purchasing or selling through this Website, releasing information on this Website and other behavior indicating your acceptance of the services offered by this Website must comply with the law and the relevant regulations of Indonesian law that have jurisdiction over you, and you confirm that you have sufficient capacity to accept these terms and conditions, conduct transactions and use this Website for digital asset transactions;
1.6.3 Perform all digital transactions involved in the transactions below and are legally owned by you;
1.6.4 Agree to undertake any and all obligations for your own transactions and non-transaction activities and any and all advantages and disadvantages thereof.
1.6.5 confirm that the information provided at the time of registration is true and accurate;
1.6.6 Agree to comply with any and all relevant laws, including the reporting of transaction gains for tax purposes;
1.6.7 Agree to always refrain from engaging in or participating in any action or activity that damages the interests of This Website or the company, regardless of whether it is related to the services provided by this Website;

1.7 This agreement only binds the rights and obligations between you and us, and does not involve legal and legal disputes arising from and related to digital asset transactions between users of this Website, and between other Websites and you.

1.8 We reserve the right to change this agreement from time to time, and disclose such changes by posting them on the Website without giving separate notification to you of your rights. The date when the amendments were made will be indicated on the first page of the amended agreement. The amended agreement will take effect immediately upon announcement on the Website. You must browse this Website from time to time and follow the information about the timing and content of amendments, if any, made to this Agreement. If you do not agree with the amendments you must immediately stop with the services offered by this Website; If you continue to use the services offered by this Website, it will be deemed that you accept and agree to be bound by the amended agreement.

2. Registration

2.1 Eligibility for Registration
You confirm and promise that: You are an individual legal entity or other organization with the ability to sign this agreement and the ability to use the services of this Website, as determined by applicable law, When you complete the registration process or when you use the service offered by this Website in any other way as permitted by this Website. After clicking the button indicating that you agree to register, it will be considered that you or your authorized agent agree to the content of this Agreement and your authorized agent will register with this Website and use the services offered by this Website on your behalf. If you are not an individual, legal entity or organization with the abilities mentioned above,

2.2 Purpose of Registration
You confirm and promise that you do not register on this Website for the purpose of violating applicable laws or regulations or destroying the order of digital asset transactions on this Web site.

2.3 Registration Process
2.3.1 You agree to provide a valid email address, mobile number and other information in accordance with the requirements on the user registration page of this Web site. You may use your email address, mobile number or any other means permitted by this Website. Where necessary and in accordance with the applicable legal and regulatory requirements of the relevant jurisdiction you must provide your real name, identity card and other information required by applicable laws, regulations, Privacy Terms and anti-money laundering provisions, and continuously update. your registration data so that they will be timely, detailed and accurate as required. All original typed data will be referred to as registration information. You will be responsible for authenticity,
2.3.2 If there are laws, regulations, rules, orders and other regulatory documents that apply in the country or sovereign territory where you are located, requires that the mobile account must be based on your real name, you hereby confirm that the mobile number you have provided for registration purposes have gone through the real name registration procedure. If you are unable to provide the mobile number as required, any direct or indirect loss and adverse consequences arising therefrom and affecting you will be borne by you.
2.3.3 After you have provided the required registration information in a valid, complete and legal manner and the information has passed the relevant verification, you are entitled to an account and password for this Website. After obtaining the account and password, your registration will be considered successful and you will be able to enter this website as a member thereof.
2.3.4 You agree to receive e-mails and / or short messages sent by this Website in connection with their management and operations.

3. Services

3.1 This website only provides online transaction platform services for you to engage in digital asset trading activities through this Website (including but not limited to digital asset transactions, etc.) This website will provide users to deposit and withdraw legal currencies only in Indonesian Rupiah.

3.2 You have the right to browse real-time quotes and digital asset product transaction information on this Website, to send digital asset transaction instructions and complete digital asset transactions through this Website.

3.3 You have the right to view the information under the member account on this Website and to implement the functions provided by this Website.

3.4 You have the right to participate in website activities organized by this Website in accordance with the activity rules posted on this Website.

3.5 Other services that this Website promises to offer you.

3.6 You must comply with the provisions of applicable laws, regulations and policy requirements, and ensure the legality of the sources of all digital assets in your account, and must refrain from engaging in illegal activities or other activities that damage the rights and interests of this Website. or any third party, such as sending or receiving information that is illegal, prohibited or violates the rights and interests of others, sending or receiving information or information on pyramid schemes or comments that cause other harm, unauthorized use or falsification of email header information from the Site This web, among others.

3.7 You must comply with applicable laws and regulations and use and store your account properly on this Website and your login password, financial transaction password, and mobile number that is tied to your account that you provided when registering your account, as well as security. verification code received through your mobile. You are fully responsible for any and all your operations performed using your account with this Website and login passwords, financial transaction passwords, verification codes sent to your mobile phone, and all consequences of such operations. When you discover that your account with this Website, your login password, financial transaction password, or mobile verification code is used by an unauthorized third party, To reveal other issues related to the security of your account, you must inform this Website in a prompt and effective manner, and request this Website to temporarily suspend service to your account with this Website. This website reserves the right to take action on your request within a reasonable time; However, this Website does not assume any responsibility for any consequences arising before such action is taken, including but not limited to any loss you may experience. You cannot assign your account with this Website to other people by donating, lending, renting, transferring or otherwise without the consent of this Website. and request this Website to temporarily suspend service to your account with this Website. This website reserves the right to take action on your request within a reasonable time; However, this Website does not assume any responsibility for any consequences arising before such action is taken, including but not limited to any loss you may experience. You cannot assign your account with this Website to other people by donating, lending, renting, transferring or otherwise without the consent of this Website. and request this Website to temporarily suspend service to your account with this Website. This website reserves the right to take action on your request within a reasonable time; However, this Website does not assume any responsibility for any consequences arising before such action is taken, including but not limited to any loss you may experience. You cannot assign your account with this Website to other people by donating, lending, renting, transferring or otherwise without the consent of this Website. This Web site does not assume any responsibility for the consequences arising before such action is taken, including but not limited to any loss you may experience. You cannot assign your account with this Website to other people by donating, lending, renting, transferring or otherwise without the consent of this Website. This Web site does not assume any responsibility for the consequences arising before such action is taken, including but not limited to any loss you may experience. You cannot assign your account with this Website to other people by donating, lending, renting, transferring or otherwise without the consent of this Website.

3.8 You agree to be responsible for all activities (including but not limited to disclosure of information, release of information, approval of online clicks or submission of various agreements regarding rules, renewal of online agreements or purchasing services) using your account and password with this Website.

3.9 In your digital asset transactions on this Website, you may not maliciously interfere with the normal processing of digital asset transactions or interfere with transaction orders; You may not use any technical means or other means to interfere with the normal operation of this Website or interfere with the use of the services by other users; You must not defame the good business intentions of this Website by reason of false facts.

3.10 In the event of a dispute between you and other users in connection with online transactions, you may not use any means other than legal or governmental means to request this Website to provide relevant information.

3.11 All taxes that must be paid as well as all costs related to hardware, software, and services that you bear while using the services provided by this Website are entirely borne by you.

3.12 You must comply with this Agreement and other terms of service and operating rules that may be released by this Website from time to time, and you have the right to terminate the use of services by this website at any time.

4. Product Rules

4.1 You do that in the process by which you log into this website and engage in transactions with other users via this website, you will strictly comply with the following transaction rules:
4.1.1 Exploring transaction information.
When you browse transaction information on this Website, you must carefully read all content in the transaction information, including but not limited to prices, shipping, handling fees, purchase or sale directions, and you must accept all content contained in the transaction information before You can click the button to continue the transaction.
4.1.2 Commission Submissions.
After tracking and verifying transaction information, you can submit your transaction commission. After you submit a transaction commission, it will be assumed that you authorize this Website to mediate you for the related transaction, and this Website will automatically complete the matchmaking operation when a transaction proposal meets your quoted price, without prior notification to you.
4.1.3 Accessing transaction details.
You can check related transaction records in the transaction report and confirm your own detailed transaction records.
4.1.4 Revoking / modifying transaction commissions.
You have the right to revoke or modify your transaction commission at any time before the transaction is completed.

5. Rights and obligations of this Website

5.1 If you do not have the registration qualifications agreed to in this Agreement, this Website reserves the right to refuse to allow you to register; if you have registered, this website has the right to revoke your member account, and this website has the right to hold you or your authorized agent responsible. Further, this Website reserves the right to decide whether to accept your application for registration under any other circumstances.

5.2 When this Website finds in its sole discretion that you or the user of your linked account is not suitable for high-risk investment, this Website reserves the right to suspend or terminate the use of your account and all associated accounts thereof.

5.3 When this Website finds out that the user of an Account is not the initial registrant of that Account, he has the right to suspend or terminate the user’s access to that Account.

5.4 If through technical testing or manual sampling, among other things, this Website suspects that the information you provide is false, untrue, invalid or incomplete, this Website reserves the right to notify you to correct or update information, or to suspend or cut off the service supply to you.

5.5 This website reserves the right to correct information displayed on this website when it finds obvious errors in the information.

5.6 This website reserves the right to modify, suspend, or terminate the Services offered by this Website, at any time, and the right to modify or suspend the Services without prior notification to you; if this Website terminates one or more of the Services offered by this Website, the termination by this Website will take effect on the date of the announcement of such termination on the Site.

5.7 This website will take the necessary technical and management measures to ensure the normal operation of this website, and must provide a necessary and reliable trading environment and transaction services, and must maintain the order of digital assets trading.

5.8 If you fail to log into this website using your member account number and password for a period of one year without interruption, this website reserves the right to terminate your account. After your account is terminated, this Website has the right to offer the member name represented by the account to other applicants for membership.

5.9 This website will ensure the security of your digital assets by strengthening technical inputs and enhancing security precautions, and has an obligation to notify you of any foreseeable security risks in your account in advance.

5.10 This website has the right to remove all types of content and information that are not in accordance with the laws and regulations or rules of this website at any time, and the use of this right by this website is not subject to prior notification to you.

5.11 This website reserves the right to, in accordance with applicable laws, administrative regulations, rules, orders and other regulatory documents of Indonesian law, ask you for further information or data, and to take reasonable steps to comply with the requirements of the standard. local, and you have an obligation to provide appropriate assistance for the action; This website reserves the right to suspend or permanently terminate your access to this website and some or all of the services offered by this website.

6. Compensation

6.1 Under any circumstances, our liability for your direct damages will not exceed the total costs incurred by using your services during the three (3) months offered by this Website.

6.2 If you breach this Agreement or any applicable law or administrative regulations, you must pay us at least USD 2,000,000 (two million) as compensation and bear all costs in connection with the breach (including attorney’s fees, among others). If the compensation does not cover the actual loss, you will have to make up for the difference.

6.3 Right to Eliminate Claims.
Neither you nor we acknowledge that joint remedies for breach of agreement or possible breach of contract may not be sufficient to cover all losses we sustain; therefore, in the event of a breach of contract or possible breach of contract, the non-infringing party will have the right to seek redress as well as all other remedies permitted under common law or equity.

7. Limitation and Exemption of Liability

7.1. You understand and agree that under no circumstances will we be responsible for any of the following events:
7.1.1 Loss of Income;
7.1.2 loss of transaction gain or contractual loss;
7.1.3 Business Interruption;
7.1.4 losses from expected currency losses;
7.1.5 loss of information;
7.1.6 loss of opportunity, damage to goodwill or reputation;
7.1.7 damage or loss of data;
7.1.8 the cost of purchasing alternative products or services;
7.1.9 any indirect, special or incidental loss or damage arising from any breach (including negligence), breach of contract or other causes, regardless of whether such loss or damage can be reasonably foreseen by us, and regardless of whether we are notified beforehand about the possible loss or damage.
7.1.10 Items 7.1.1 to 7.1.9 are independent of each other.

7.2. You understand and agree that we will not be responsible for any damage caused by any of the following events:
7.2.1 Where we are justified in believing that your specific transaction may involve a serious or breach of law or agreement;
7.2.2 Where we are reasonably justified in believing that your behavior on this Website is suspected of being illegal or immoral;
7.2.3 Costs and losses arising from the purchase or acquisition of data, information or transactions, etc. Through the services offered by this Website;
7.2.4 Your misunderstanding about the Services offered by this Website;
7.2.5 Any other losses related to the services provided by this Website, which cannot be attributed to us.

7.3 When we fail to provide the Service or delay in providing the Service due to maintenance of information network equipment, failure of information network connectivity, errors in computers, communications or other systems, power failures, weather conditions, unexpected accidents, industrial action, labor disputes, rebellion , rebellion, rioting, lack of productivity or production materials, fire, flood, storm, explosion, war, bank or other partner failure, digital asset market crash, actions by governments, judicial or administrative authorities, other actions that are not within our control or beyond our inability to control, or due to causes from third parties,We will not be responsible for such failure to provide services or delay in rendering services, or for any resulting loss you may experience as a result of such failure or delay.

7.4 We cannot guarantee that all information, programs, texts, etc. The contents of this Website are completely safe, free from interference and damage by malicious programs such as viruses, trojans, etc., therefore, your login to this website or use of any services offered by this Website, program downloads, any information, and data from this Website and its use is your personal decision and therefore you will bear any and all risks and losses that may arise.

7.5 We make no warranties and commitments with respect to the information, products and business of any third party website linked to this Website, as well as any other form of content that is not ours; Your use of any of the services, information and products provided by third party websites is your personal decision and therefore you will assume any and all responsibility arising therefrom.

7.6 We make no explicit or implicit guarantees regarding your use of the Services offered by this Website, including but not limited to the application, freedom from error or omission, consistency, accuracy, reliability, and applicability for any particular purpose, of the services provided by the Site This web. In addition, we make no commitments or warranties with respect to the validity, accuracy, correctness, reliability, quality, stability, integrity and timeliness of the technology and information covered by the services offered by this Website. Whether to enter this website or use the services provided by this website is your personal decision and therefore you will assume all risks and possible losses arising from such decisions. We make no explicit or implicit guarantees with respect to the market, value and price of digital assets; You understand and acknowledge that the digital asset market is unstable, that asset prices and values can fluctuate or collapse at any time, and that digital asset transactions are based on your personal free will and decisions and you will therefore assume any and all risks and losses involved may arise because of it.

7.7 The warranties and undertakings specified in this Agreement will be the only warranties and representations that we make with respect to the Services provided by us under this Agreement and through this Website, and will replace any and all warranties and commitments arising in any other way. and manner, either in writing or wording, express or implied. These warranties and statements represent only our own commitments and endeavors and do not guarantee the compliance of any third party with the warranties and commitments contained in this Agreement.

7.8 We do not exclude any rights that are not stated in this Agreement and to the maximum extent permitted by applicable law, limit, waive or offset our liability for damages.

7.9 Upon your registration of your account with this Website, it shall be deemed that you approve any and all operations performed by us in accordance with the rules set forth in this Agreement, and any and all risks arising from such operations shall be assumed by you.

8. Termination of Agreement

8.1 This website has the right to cancel your account with this website in accordance with this Agreement, and this Agreement will end on the date of your account cancellation.

8.2 This Website has the right to terminate all Services offered by this Website to you in accordance with this Agreement, and this Agreement will terminate on the date of termination of all services offered by this Website to you.

8.3 Upon termination of this Agreement, you do not have the right to request this Website to continue to provide you with any services or perform other obligations, including, but not limited to, requesting this Website to store or disclose to you any information on the original account. You before, or to forward to you or any third party information therein that was not read or transmitted.

8.4 Termination of this Agreement will not prevent the compliant party from suing the offending party from taking other responsibilities.

9. Intellectual Property

9.1 All intellectual achievements covered in this Website, including, but not limited to, website logos, databases, website design, text and graphics, software, photos, videos, music, sound and any combination of files mentioned above, and the intellectual property rights of the compiled software, source code and related software (including small applications and scripts) will be owned by this Website. You may not copy, modify, copy, transmit or use the aforementioned material or content for commercial purposes.

9.2 All rights contained in the name of this Website (including but not limited to business goodwill and trademarks, logos) are owned by the Company.

9.3 After accepting this Agreement, it will be deemed that you, of your own free will, have transferred and assigned exclusively and free of charge to this Website all copyrights of all forms of information that you publish on this Website, including, but not limited to on copyrights, distribution rights, rental rights, exhibition rights, performance rights, projection rights, broadcast rights, information network distribution rights, image capture rights, adaptation rights, translation rights, compilation rights and other transferable rights that the owner is entitled to copyright, and this website has the right to sue any infringement of such copyright and get full compensation for such infringement. This agreement applies to any content published by you on this Website and protected by copyright laws,

9.4 You will not illegally use or dispose of the intellectual property rights of this Website or others as long as you use the services offered by this Website. For any information that you publish on this Website, you may not publish or allow other websites (or media) to use that information in any way.

9.5 Your logs to this Website or use of any services offered by this Website will not constitute our transfer of any intellectual property to you.

10. Information Protection

10.1 Scope of Application
10.1.1 When you register your account with this Website or use your account on this Website, you must provide personal registration information in accordance with the requirements of this Website, including but not limited to your telephone number, email address, and identity card information. .
10.1.2 When you use the services offered by this Website, or visit this Website, this Website will automatically receive and record your web browser server information, including but not limited to your IP address and a note on the web page you request. for access.
10.1.3 Relevant data collected by this Website in connection with your transactions on this Website, including but not limited to transaction records.
10.1.4 Your personal information that is legally obtained by this Website.

10.2 Use of Information
10.2.1 Upon your successful registration with this Website and without your additional consent, it will be assumed that you agree to allow this Website to collect and use all information that you publish on this Website; as set out under 11.1 of this Agreement, you acknowledge and agree that this Website may use your information collected by this Website for certain purposes, including but not limited to the following:

  1. provide you with the services offered by this Website;
  2. Report to the relevant regulatory department based on the requirements of the competent authority in a sovereign state or territory;
  3. When you use the Services offered by this Website, this Website will use your information for legal purposes such as identity authentication, customer service, security, fraud monitoring, marketing & promotion, archiving and backup, or joint promotion of this Website with parties. third, to ensure the safety of the products and services offered by this Website to you;
  4. Information collection and processing for the purpose of helping this Website to design new products and services and to improve the existing services offered by this Website;
  5. In order for you to understand the specifics of the Services offered by this Website, you agree to allow this Website to send you marketing event information, commercial electronic information, and advertisements related to you in lieu of advertisements everywhere for general purposes;
  6. This Website may transfer or disclose your information to any third party who is not a related party of this Website, for the purpose of completing a merger, division, acquisition or asset transfer;
  7. Software certification or management software upgrade;
  8. Inviting you to participate in surveys in connection with the services offered by this Website;
  9. Analysis of data relating to cooperation with government agencies, public affairs agencies, associations, etc .;
  10. For all other legal as well as other purposes authorized by you.

10.2.2 This website will not sell or loan your personal information to others unless your permission is obtained in advance. This website also does not permit any third party to collect, edit, sell or share your personal information in any way.
10.3 This website will maintain the confidentiality of customer identification information and transaction information obtained by it, and will not provide customer identification information or transaction information to entities or individuals, unless there are laws, regulations, decisions, orders, etc. Of the relevant sovereign countries or territories require this website to provide such information.

11. General requirements

11.1 Calculation
All transaction calculations are verified by us, and all calculation methods are posted on the Website, but we cannot ensure that your use of this Website will be uninterrupted or error-free.

11.2 Assignments
The rights and obligations agreed in this Agreement will be equally binding on the assigned persons, heirs, executors and administrators of the parties to this Agreement who benefit from the rights and obligations. Without our consent, you cannot transfer your rights or obligations to any of the following third parties, provided, however, we can, at any time, assign our rights and obligations under this Agreement to any third party by thirty (30) day paying attention to you.

11.3 Severability
If any provision of this Agreement is found to be unenforceable, invalid or illegal by a court having competent jurisdiction, the validity of the other provisions of this Agreement will not be affected.

11.4 No Agency
Nothing in this Agreement is deemed to have created, implied, or treated us as your agent, trustee or other representative, unless provided otherwise in this Agreement.

11.5 Waivers
Our or your waiver of the right to hold the other party responsible for breach of the agreement or any other responsibilities agreed upon in this Agreement will not be construed or considered as waiving the other party’s right to hold the other party for breach of other contracts. ; failure to exercise rights or damages shall not be construed in any way as waiving such rights or remedies.

11.6 Pos
All headings here are exclusively for the convenience of words and are not intended to expand or limit the content or scope of the terms and conditions of this Agreement.

11.7 Applicable Law
This agreement in its entirety is a contract made under Indonesian law, and the relevant Indonesian law applies to its establishment, interpretation, content and enforcement; Any claims or actions arising out of or related to the Services agreed in this Agreement will be governed and interpreted and enforced in accordance with Indonesian law. For the avoidance of doubt, this Clause should expressly apply to any claim against us. Competent courts or forums for any claims or actions against us or in relation to us will be in Indonesia. You have unconditional access to exclusive jurisdiction in court proceedings and appeals in Indonesian courts. You also agree unconditionally that the venue or competent court for any disputes or issues relating to this Agreement or claims and proceedings arising from this Agreement will be exclusively in Indonesia. If any other business of this Website is subject to a jurisdiction-specific agreement, that agreement will prevail. The Inconvenience Forum doctrine does not apply to elective courts under these Terms of Service.

11.8 Enter into force and Interpretation of the Agreement
This agreement comes into force when you click on the registration page of this website, complete the registration procedure, obtain an account number and password for this website, and bind you and this website. The main strength of the interpretation of this Agreement will be given on this Website.

Know Your Customer and Anti Money Laundering Policies

1. Opening

1.1 We ensure that we comply with know-your-customer and anti-money-laundering laws and regulations, and will not knowingly violate our know-your-customer and anti-money-laundering policies. To the best of our reasonable control, we will adopt the necessary steps and technology to provide you with a safe and secure Service, so as to protect you from losses caused by money laundering to the extent possible.
1.2 Know-your-customer and anti-money laundering policies are comprehensive systems of international policies, including know-your-customer and anti-money laundering policies in the jurisdiction to which you are subject. Our strong compliance framework ensures that we meet regulatory requirements and regulatory standards at local and global levels, and ensures the operational sustainability of our website.

2. Fill out the Know-Your-Customer and Anti-Money-Laundering Policies

2.1 We announce and update our know-your-customer and anti-money laundering policies to meet the standards set by relevant laws and regulations.
2.2 We disseminate and update some guidelines and rules in connection with the operation of this Website, and our staff will provide you with services throughout the process according to the guidelines and rules.
2.3 We design and complete internal monitoring and transaction control procedures, such as strict identity authentication procedures, and set up a team of professionals responsible for anti-money laundering.
2.4 We adopt a risk prevention based approach to carry out due diligence and ongoing surveillance with respect to customers.
2.5 We review and regularly check existing transactions.
2.6 We report suspicious transactions to the appropriate authorities.
2.7 Proof documents in the form of identity documents, address certificates and transaction records will be kept for at least six (6) years; if they are submitted to the authorities, let it be understood that separate notification will not be given to you.

3. Identity Information and Verification and Confirmation thereof

3.1 Identifying Information
3.1.1 In accordance with the laws and regulations of the relevant jurisdiction and given the nature of the entity concerned, the content of your information collected by us may vary, and in principle, we will collect the following information from you if you register as an individual: Basic personal information: name Your address (and permanent address, if they are different), date of birth and nationality, and any other available information. Identity authentication must be based on documents issued by officials or other similar authorities, such as passports, identity cards or other identity documents as required and issued by the relevant jurisdiction. The address you provide will be validated in an appropriate manner. Valid photos: before registering, You must provide a photo showing you holding your identification document to your chest; Contact information: valid telephone / mobile number and email address.
3.1.2 If you are a company or other type of legal entity, we will collect the following information from you to determine the final beneficiary of your account or your trust account. Your company registration and registration certificate; a copy of the company’s articles of association and memorandum; detailed certification materials on the ownership structure and a description of the ownership of the company, and the decision of the board of directors regarding the appointment of an authorized agent of the company who is responsible for the opening and execution of the company account with the website; identity documents of the directors, major shareholders of the company as well as the official signatories for the company’s account with the website, as required to be provided in accordance with the relevant regulations; the company’s main business address, and the company’s mailing address if different from the company’s main business address. If the company’s local address is different from its main business address, the company will be considered a high-risk customer, and consequently the company will be asked to provide additional documentation. Other certification documents, documents issued by regulatory authorities and other documents we deem necessary to remember the laws and regulations of the relevant jurisdiction and to bear in mind the specific nature of your entity.
3.1.3 We only accept the English version of your identifying information; if your identifying information is not in one of the two languages, you must have your identifying information translated into English and notarized properly.

3.2. Confirmation and Verification
3.2.1 You are required to provide both the front and back of your identity document.
3.2.2 You are required to provide us with a photo showing you holding your identity document in front of your chest.
3.2.3 Copies of certification documents shall be checked against the originals. However, if a reliable and appropriate person can prove that the copy is an accurate and comprehensive copy of the original, the copy will be deemed acceptable. The issuer of such certificates includes ambassadors, members of the courts, judges, etc.
3.2.4 The identification of primary beneficiaries and account controllers shall be based on determining which individuals ultimately own or control the direct customers and / or to determine that the ongoing transactions were carried out by someone else. If you are a business company, the identity of the major shareholders (for example, those who hold 10% or more of the voting rights in that business enterprise) must be verified. In general, shareholders who hold 25% of the company’s shares will be considered to involve the average level of risk, and the identity of the shareholders must be verified; shareholders holding 10% or more of the voting rights or shares are considered to involve a high level of risk, and the identity of the shareholders must be verified.

4. Market Monitoring

4.1 We constantly set and adjust daily trading and cash withdrawal limits based on security requirements and actual transaction circumstances;
4.2 If transactions occur frequently on your registered accounts or are outside reasonable circumstances, our professional team will assess and determine whether the transactions are suspicious;
4.3 If we identify a particular transaction as suspicious based on our judgment, we may adopt restrictive measures such as suspending the transaction or rejecting the transaction, and where possible, we may reverse the transaction as soon as possible, and report to the appropriate authorities without notifying you;
4.4 We reserve the right to refuse applications for registration by applicants who do not comply with international standards against money laundering or who could be considered political and public figures; we reserve the right to suspend or terminate any transactions that are identified as suspicious based on our own judgment, which, however, do not violate our obligations and obligations to you.