General FAQs
Getting Started on Zipmex
How to sign up on Zipmex
How do I buy and sell currency on Zipmex?
Currency Exchange: Buying/selling and currency pair selection
Verifying your account
What are the Verification Tiers/levels?
Basic requirement for registration
Required documents for KYC
How long does it take to get verified?
Requirements for files uploaded for Identity Verification (KYC)
Explanation of Fiat currency
Fiat currencies available on Zipmex
Fiat currency deposit fees
Fiat currency withdrawal fees
How to deposit IDR using bank transfer into the Zipmex account wallet?
Limits for deposits and withdrawals for fiat currencies
What does Zipmex do to secure my personal information?
Securing your account
How to withdraw IDR from Zipmex account wallet to bank account?