Support Center > Digital assets transfers > How do I withdraw digital assets out of my Zipmex account?

How do I withdraw digital assets out of my Zipmex account?

Transferring digital assets out of your Zipmex account and into an external wallet or exchange can only be initiated by the account owner.

1. Get the destination address from your new wallet or the wallet you would like to move the assets to.

2. Go to ‘Wallet’

3. Select withdraw

4. Select the currency you wish to withdraw

5. Input the “External Address” (this is provided by your new wallet) and the amount you wish to withdraw.

6. Complete withdrawal

*Please note that when you are withdrawing BTC from the exchange you may only send your BTC to another BTC address.

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